Telecoms Europe

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               All times UK / London 

Opening Remarks from the Chair

Opening panel – Simpler network, better customer experience: the role of cloud in AIOps

Yuvraj Tandon, Head of UK Ops and Europe NOCs, Vodafone
Neil McRae, Chief Network Strategist, Juniper Networks
Matthew Twomey, Head of Marketing, Anritsu Service Assurance
Moderator: Tilly Gilbert, Director – Consulting, Edge Practice Lead, STL Partners

Cloud can bring unparalleled compute power to big data, analytics and AI to support automation. More automation is the only way to manage increasingly complex services, avoid configuration errors and smash data silos – among other things. They can all have a big impact on customer experience.

Opening Keynote: Transforming networks: What still needs to be done?

Enrique Blanco, Group CTIO, Telefonica

We are in a moment of unprecedent telco transformation as there is a great value to be captured by the industry. We are changing our networks to be software- and cloud-based, virtualised, intelligent, on-demand, scalable, autonomous and sustainable: we are building a large, distributed supercomputing platform. These evolved networks will help us drive profitable and sustainable growth, generate new revenue models, optimise capital investment, and providing a new open ecosystem of innovation. The big question is what we must do once this technology cycle of FTTH and 5G is complete to be ready for the next one? 

From hype to reality: practical use cases for Generative AI in telecom ops

Carla Penedo, Director of Offer Development & Innovation, Celfocus
João Antunes, Head of Autonomous Networks Offer, Celfocus

Generative AI seems to be appearing in every aspect of life, including telecom, but what are the active AI use cases in telecom operations? How do they boost network efficiency and service delivery, moving us beyond the hype to practical reality?

Break and Networking

In conversation: Who’s afraid of autonomous operations?

Fredric Sundin, Head of Network Development, Vodafone

Is there still anxiety about ‘losing control’ of automated networks or have we moved on? Is generative AI a new source of concern or a potentially immense step forward for network automation, such as automatically generated code?

Panel: Data is the bedrock of network automation, but is scaling dependable data still a challenge?

Jen Hawes-Hewitt, Head of Strategic Programs and Partner-Led Solutions, Global Telco Industry Solutions, Google
Adaora Okeleke, Principal Analyst, Analysys Mason
Moderator: Robert Curran, Consulting Analyst, Appledore Research

What are the issues with scaling good quality data and what can we do to address them? How important is this issue in the drive towards leveraging AI and automation?

SEPP’s multi-faceted role in protecting the mobile core

Patrik Rokyta, CTO, Titan.ium 

The Security Edge Protection Proxy (SEPP) connects an operator’s 5G mobile core to its roaming partners or interconnect service providers. We examine different SEPP deployment models and look at managing secure transport and associated operational procedures, including SEPP in cloud-native environments using the continuous deployment process and more.

Lunch and Networking

Kim Juchem, Global Director Wholesale & Software, Truphone

eSIM promises better security, seamless, flexible connectivity and full end-to-end digitalisation plus greener supply chains. Will it provide the boost IoT needs, finally, to achieve its potential?

What operators can do to leverage Network as a Service now?

Colin Bannon, CTO, BT Business

Operators need revenues from new services. Enterprises need scalable, dynamic solutions built around cloud-native agility and multi-cloud access to support their digitalisation efforts. ABI Research predicts the NaaS market will be worth more than US$150 billion by 2030 if operators can seize the opportunity. What must telcos do to make it happen?

Panel – Network and service automation are fundamentally changing the telco business

Alexandra Foster, Director Divison X, BT
Francesca Serravalle, Head of Infrastructure and Energy, Vodafone
Beatriz Ortega, EMEA Telco Business Development Manager, Red Hat
Moderator: Camille Mendler, Chief Analyst – Service Enterprise, Omdia

Digital transformation is all about putting power into customers’ hands, with self-care and self-service. In the coming age of network slicing How is that playing out in telecoms?

In conversation: Building a vertically integrated telecommunications company

Timothy Creswick, Founder & CEO, Vorboss


Break and Networking

Panel - What do we most want from AI-enabled smarter networks?

Fredric Sundin, Head of Network Development, Vodafone
Sana Ben Jemaa, AI Empowered Networks Program Lead, Orange
Kirsty Bright, Mobile Network Core Strategy Director, Liberty Global
Moderator: Malik Saadi, VP Strategic Technologies, ABI Research 

Where is the right balance between efficiency and innovation, and reducing risk while launching new services?

Completing the crucial triangle: network, AI and customer experience

Jose Pedro Nascimento, CTO, Altice Portugal

The network’s performance is the #1 factor in customers’ satisfaction but how can we know what they are experiencing in real time – and act on those insights?

Closing remarks followed by Drinks