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“Telecom operators have long provided the infrastructure to power communication and connect people. Now they are poised to take on a new role: building the AI infrastructure that enables enterprises, governments, and consumers to unlock AI’s full potential.”
AI infrastructure: A new growth avenue for telco operators, McKinsey & Co., February 2025
09:00
Welcome & Opening Remarks
Annie Turner
Editor
Mobile Europe
How AI is shaping tomorrow’s networks
A look at the different kinds of AI that are in action, and where for what purpose, in today’s networks. How is their use, separately and in combination, likely to evolve and shape future networks?
Colin Bannon
CTO
BT Business
The evolution of the agentic AI opportunity
Agentic AI improving customer experience through greater insight into their customers, and also boosting employees’ productivity across business AND engineering. Perhaps the biggest and most important is agentic AI in network operations for all kinds of issues and tasks – and next year we expect operators experimenting with agentic AI to boost revenues.
Moderator: Malik Saadi
VP & GM Strategic Technology
ABI Research
Partner Session
This panel looks at progress by operators towards becoming cloud-native, what’s working and what needs more work.
Moderator: Inderpreet Kaur
Sr. Analyst Telco Cloud & Network Automation
Omdia
Multiplying the impact of automation with AI
How can combining different kinds of AI (machine learning/closed loop, analytics AI, GenAI and agentic AI) to amplify the operational and business gains of automation?
Moderator: Inderpreet Kaur
Sr. Analyst Telco Cloud & Network Automation
Omdia
How telcos can enable AI for enterprises
A recent Capgemini survey, the top expectation of 62% of businesses leaders respondents is that their telco partners will provide early access to cutting-edge technologies and joint efforts on pilots and prototypes.
Moderator: Larbi Belkhit
Industry Analyst
ABI Research
Marie-Hélène Briens
VP Employee Experience Portfolio
Orange Business
Frank O. Miller
Chief AI and Platforms Officer
Colt
12:05
Break
Will AI deliver ROI on 5G?
Can AI generate 5G revenues beyond connectivity? Are claims such as those made by SoftBank and NVIDIA realistic? For example, that telcos could generate about $5 in AI inference revenue from every $1 of capex invested in new AI-RAN infrastructure. Also, Verizon’s hopes for private 5G nets and the edge?
Moderator: Darius Singh
Consulting Director - Enterprise Platforms Lead
STL Partners
Partner Session
Cloudification is changing how services are delivered and managed, enabled by modular software architectures that depend on cloud native technologies like microservices, and cloud-native designs. Is digitalisation increasingly dependent on cloudification for all aspects of telco?
Moderator: Darius Singh
Consulting Director - Enterprise Platforms Lead
STL Partners
Data is AI’s raw material – are operators benefiting from theirs?
Telcos’ data management and infrastructure have been described as “very legacy”. How big is the task they fact in making it AI-ready?
Moderator: Darius Singh
Consulting Director - Enterprise Platforms Lead
STL Partners
14:05
Closing Remarks & End of Conference
All times UK. Session timings and content subject to change.